HOW DO I PLACE AN ORDER?
Place your order online here on the website, or with one of our staff members at the counter, through a self-service screen in the establishment, or even via a QR code from your table.
How does it work with QR codes?
You find the table you want to sit at, scan the QR code on the table with your smartphone, which directs you straight to the menu. You order what you want and receive a text message when your order is ready for pickup.
Do you offer both dine-in and takeout options?
Of course! Enjoy the ambiance of the establishment, or take it all to go.
Can I call you?
“Yes, that’s possible at +45 93 94 20 81. However, our phone is not for orders, but only for general inquiries and requests. We usually prioritize our guests in the café, so you may experience unanswered calls. Alternatively, you can send an email.
Can I reserve a table?
We happily accept table reservations for larger parties, but otherwise, we have 120 seats spread across four floors, so I’m sure you’ll find a spot.
Where can I find information about allergens?
You can do that here.
Why can't I get beef?
It’s our choice regarding the environment and sustainability. In terms of protein, we offer dishes with chicken, fish, and various vegan options.
Can I substitute some ingredients?
Yes, within reason – The food is freshly made, so if there’s something you don’t like, we’re happy to swap it out for something else or leave it out altogether.
Can I get my food delivered?
You bet! We have a partnership with both Wolt and Just Eat. You’re always welcome to contact us for larger orders or nearby delivery, and we’ll find a solution together.
Have you made a mistake?
“It can happen. Hurry and call us at +45 93 94 20 81 if it’s urgent, or send an email to hello@freddygreen.com, and we’ll do everything we can to change your order in time. However, we can’t guarantee that you’ll reach us in time, and if you fail to notify us of the mistake in time, unfortunately, you’ll receive what you’ve ordered and paid for.”
Did we make a mistake?
Sorry! Hurry and call us at +45 93 94 20 81 if it’s urgent, or send an email to hello@freddygreen.com, and we’ll do everything we can to make it right.
